Frequently Asked Questions

Click Login at the top right of any page and choose Sign Up. Fill in your details and you're ready to order. You can also sign in with your Google account.

An account isn't required: you can also check out as a guest. With an account you can track all your orders, save addresses and designs, and earn reward points.

Go to My Account and select My Profile. Replace your contact details with the new ones and click Save.

Go to My Account and select Change Password. Enter your current password, then your new password.

In My Account you'll find Deactivate Account. Tell us the reason and your account will be deactivated. Please note that your saved designs will no longer be available. To reactivate your account later, contact our customer support team.

Go to the page of the product you want and choose its options and quantity. You can upload your own design, design it online in our design studio, or start from one of our ready-made designs.

The price is shown instantly as you choose. Add it to your cart and complete the payment to place your order. It's that simple.

Yes, as long as you haven't approved your design proof yet. Call or WhatsApp our customer service team on +91 98841 83535, or email mail@printzcloud.com, with your order number. Please don't place the order again, to avoid being charged twice.

Open your order from My Account → My Orders (or the link in your order confirmation email) to see its status at every stage. Once it's dispatched, the tracking number is shown there too.

Yes. Every product page shows the price instantly, including GST, as you choose the size, material, finish and quantity.

For something custom, or large orders, ask for a quote and our team will get back to you.

Yes. Choose 'Buy Now, Upload Artwork Later' and upload from your cart or send it to us by email. Production starts once artwork is approved.

You'll find all our products under All Products, grouped by category.

There are three ways to get your design printed. Choose one on the product page:

1. Design online: open our design studio and create your own design with text, photos, logos and QR codes.
2. Upload design: upload your own file (PDF, AI, PSD, CDR, JPG or PNG). You can also upload it after ordering.
3. Browse designs: start from one of our ready-made designs and personalise it in the design studio.

Paper is described by its weight, in grams per square metre (GSM).

Paper used for writing and printing, such as letterheads and other stationery, is usually 60 to 120 GSM and is called paper or text stock. Anything heavier is called card stock: the paper used for visiting cards, postcards, greeting cards and so on.

Coated papers come in two finishes: glossy (shiny and smooth) and matt (flat, without shine). Glossy papers reflect light evenly and hold ink well, which gives sharp, bright images. Matt papers reduce glare and are easier to write on.

Each product page shows when your order will be dispatched and delivered. Production starts once:

• your print-ready artwork has been uploaded,
• full payment has been received, and
• you've approved the proof (where we send one).

The delivery charge, if any, is shown at checkout before you pay. It depends on the delivery option you choose; many orders ship free across India.

Delivery covers everything from processing and printing to drying, packing and shipping your order. The product page shows the expected delivery date for your order; it depends on the product and your delivery address.

Print uses CMYK (cyan, magenta, yellow, black). You can upload files in CMYK or RGB; RGB files are converted to CMYK for printing, so very bright screen colours can look slightly softer on paper.

Print files are produced at 300 dpi (dots per inch).

Each product is printed with the method that suits it best, for the sharpest text and images. The product's Specifications tab lists its material and finish.

You can personalise any printed product in our range, from visiting cards to banners and standees, with your own design or one of ours.

We aim for the closest possible colour match. Exact matches can't always be guaranteed, because the texture, finish and material of a product can change how colours look in print.

Images look blurry in print when their resolution is too low. Use images of at least 300 dpi at the printed size.

Yes. The price shown on the product page is the final price for the options and quantity you choose, including GST. Any delivery charge is shown at checkout before you pay.

Yes. All prices shown include 18% GST. Add your GSTIN at checkout to receive a GST invoice.

Prices drop automatically as quantity increases. For orders above ₹20,000, ask for a quote for further discounts.